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Public Speaking by The Loyalty Lady

As a 15-year veteran of Southwest Airlines Lorraine Grubbs has delivered her “Lessons in Loyalty” message at many conferences and leadership gatherings. Her inspirational, entertaining and informative presentation will reveal to your participants innovative ideas for instilling the right customer service mindset while creating an ownership attitude within your organization.

Whether as a public presentation or an on-site consultation, Lorraine and her team provide an informative, inspirational and entertaining experience. As a keynote speaker, Lorraine can deliver a one-hour overview of all the loyalty lessons, or explore any single lesson in depth.

List of Topics

Watch her Video

Lessons In Loyalty By Lorraine Grubbs on Vimeo.